This Privacy Policy describes how XBB ("Website", "we", "us" or "our") collects, uses and discloses your personal information when you access, use our Services, or shop from xbbfurniture.com ("Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

In order to provide our services, we have collected and have collected your personal information from a variety of sources in the preceding 12 months, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The type of personal information we obtain about you depends on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly to us through our Services may include:

·Basic contact information, including your name, address, phone number, email.

·Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.

·Account information, including your username, password, security questions.

·Shopping information, including items you've viewed, added to your cart, or added to your wish list.

·Customer support information, including information you choose to include in your communications with us, for example, when sending messages through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interactions with the Services ("Usage Data"). For this purpose, we may use cookies, pixels and similar technologies ("cookies"). Usage Data may include information about how you access and use our websites and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

·Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, to fulfill your order and to provide you with the products or services you have requested, to perform our contract with you.

·When you visit our websites, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for the policies or practices of any third parties. For more information, see the Third Party Websites and Links section below.

How We Use Your Personal Information

To provide products and services. We use your personal information to provide you with services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling you to post reviews.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional information by email, SMS or postal mail, and advertising products or services to you. This may include using your personal information to better tailor the Services and to serve advertisements on our website and other websites.

Security and fraud prevention. We use your personal information to detect, investigate, or take action on possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicate with you. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests in order to respond to you, provide you with effective services, and maintain our business relationship with you.

Like many websites, we use cookies on our websites. We use cookies to support and improve our website and services (including remembering your actions and preferences), to run analytics and to better understand user interactions with the Services (for our legitimate interests to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertisements on our website and other websites.

By default, most browsers automatically accept cookies, but you can choose to set your browser to delete or reject cookies through browser controls. Keep in mind that deleting or blocking cookies may negatively affect your user experience and may result in certain services, including certain features and general functionality, not working properly or no longer available. In addition, blocking cookies may not completely block the way we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In some cases, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. Such situations may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

Obtaining your consent when you instruct, request, or otherwise consent to us disclosing certain information to third parties, such as sending you products or by using social media widgets or login integrations.

With our affiliates or other companies within our group of companies, to operate a successful business for our legitimate interests.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the preceding 12 months, we have disclosed the following categories of user personal information and sensitive personal information (denoted by *) for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" above:

Category

·Identifiers, such as basic contact details and certain order and account information

·Commercial information, such as order information, shopping information, and customer support information

·Internet or other similar network activity, such as usage data

Recipient category

·Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

·Business and marketing partners

·Subsidiary

We do not use or disclose sensitive personal information to infer your characteristics.

User-generated content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Service, that content will be public and accessible to anyone.

User-generated content

We have no control over who will have access to the information you choose to provide to others, nor can we ensure that parties who have access to such information respect your privacy or ensure its security. Nor is it responsible for the privacy or security of any information you publicly provide and for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third Party Websites and Links

Our website may provide links to websites operated by third parties or other online platforms. If you click on a link to a website that is not affiliated or controlled by us, you should review its privacy and security policy and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction on our or third party's use. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may request its deletion by contacting us using the contact details listed below.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as that term is defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send to us may not be safe in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases, we may refuse your request where permitted by law.

Right of Access/Information. You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

Right to erasure. You may have the right to request that we delete the personal information we maintain about you.

Right to rectification. You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to portability. In certain circumstances, you have the right to request that we transfer it to third parties, subject to certain exceptions.

You can exercise any of these rights as indicated on our website or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before responding materially to a request. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to contact us using the contact details set out below to appeal our decision or lodge a complaint with your local data protection authority.

International users

Please note that we may transfer, website and process your personal information outside of your country of residence, including the United States. Your personal information is also processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information outside Europe, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant competent UK authority (if relevant), unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, Please contact us：

E-mail: order@xbbfurniture.com